FAQ

How can I place an order?

To place an order, simply browse our website, select the desired product, and add it to your cart. Once you are ready to checkout, follow the prompts to enter your shipping information and payment details. After confirming your order, you will receive a confirmation email with your order details.

What is your shipping policy?

We offer multiple shipping options to ensure your packages are secure and trackable. Orders are typically processed within 1-7 business days, and delivery times may vary based on your location. For international shipments, delivery can take between 14-30 business days. You will receive a tracking number via email once your order has shipped.

What is your return policy?

Our return policy lasts for 15 days from the date of purchase. To be eligible for a return, items must be unused and in their original packaging. If you wish to return a product, please contact us with your order details, and we will guide you through the return process.

How do I track my order?

Once your order has shipped, you will receive an email containing your tracking number. You can use this number to monitor the status of your shipment as it travels to your designated address.

What should I do if I receive a damaged item?

If you receive a damaged or defective item, please contact us immediately. For the fastest resolution, include photos of the damaged areas taken on a flat surface. This information will help us assist you effectively and prevent similar issues in the future.

Do you offer customer support?

Yes, we are committed to providing excellent customer support. If you have any questions or concerns, you can reach out to us via email at support@smartchoice247.com. Our team is available to assist you with any inquiries you may have.

What payment methods do you accept?

We accept various payment methods, including major credit cards and PayPal. During the checkout process, you will be able to select your preferred payment option.

Is there a warranty on your products?

Our warranty covers manufacturing defects only. It does not cover damage from accidents, improper care, or normal wear and tear. If you believe your product has a manufacturing defect, please contact us for assistance.